Privacy Policy

Personal Data Protection Policy

Courtesy translation. The Spanish version prevails.

The owner of the website and data controller ASCENTIA SOLUCIONES, S.L. with its office at Avenida de Valencia 2, Gandia (46701) Valencia, and CIF: B-13839436 is the owner of the Portal and makes it available to Internet users, both to provide information about the services offered by ASCENTIA SOLUCIONES, S.L., and to allow services to be provided through the Portal

Contact details

Contact telephone: +34641956485

For any matter or request regarding the privacy practices of ASCENTIA SOLUCIONES, S.L., the users may write to our email address contact@ascentiadev.com

1.- Purpose: for what purposes do we process your data?

ASCENTIA SOLUCIONES, S.L. informs the User of the existence of a personal data processing activity (called  “WEB USERS”) created with the data obtained on the website by and for ASCENTIA SOLUCIONES, S.L. and under its responsibility.

This processing activity has been created to provide information about the services offered by the Portal, and to handle and manage the enquiries made by users through this channel.

  • The retention periods for the data that users provide through the forms on the website are as follows:
    • Enquiries: once the enquiry has been answered, the current year.
    • If one of our services is contracted: for as long as the contractual relationship lasts.

 2.- Legal basis: what is the legal basis for processing your data?

The legal basis for processing users’ personal data is the data subject’s own consent.

Likewise, the prospective offer of services is based on the consent requested from the user, and in no case does withdrawing this consent affect the performance of other purposes.

The user is not obliged to provide us with their personal data. However, if the minimum data requested is not provided, the operations offered online on our website cannot be carried out, such as answering enquiries, making contact, leaving a comment, taking part and/or accessing certain sections of the website.

We also inform you that the user may withdraw consent to the collection and processing of their personal data at any time, using the procedure we provide for this, without affecting the lawfulness of processing based on consent before its withdrawal.

3.- Recipients: to which recipients will your data be disclosed?

The data collected on this website through the corresponding forms will not be transferred to third parties. It may only be disclosed to other companies acting as data processors, which will process the data only according to the strict instructions that ASCENTIA SOLUCIONES, S.L. sets with those processors. In any case, the data will be disclosed within the European Union and only for the purposes stated above.

4.- Rights: what are your rights when you provide us with your data?

Users of the website owned by ASCENTIA SOLUCIONES, S.L. are guaranteed the rights established in personal data protection legislation:

First, the user has the right to obtain confirmation as to whether or not ASCENTIA SOLUCIONES, S.L. is processing personal data concerning them.

Users have the right to access their personal data, and to request the rectification of inaccurate data or, where applicable, to request its erasure, objection or restriction when, among other reasons, the data is no longer necessary for the purposes for which it was collected, as well as portability, so that their personal data can be provided to a new controller.

Users have the right to object to the processing of their personal data, in which case ASCENTIA SOLUCIONES, S.L. will stop processing their data, unless there are compelling legitimate grounds, or the data is needed for the establishment, exercise or defence of legal claims.

Users have the right to ask ASCENTIA SOLUCIONES, S.L. to restrict the processing of their personal data when the requirements set by EU Regulation 2016/679 and Organic Law 3/2018 of 5 December on the Protection of Personal Data and the guarantee of digital rights are met.

ASCENTIA SOLUCIONES, S.L. informs you that it has implemented the technical and organisational security measures needed to guarantee the security of your personal data and to prevent its alteration, loss, processing and/or unauthorised access, as required by the GDPR (Regulation 2016/679 of 27 April 2016) and Organic Law 3/2018 of 5 December on the Protection of Personal Data and the guarantee of digital rights.

Finally, we inform you that any data subject may lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos), especially when they have not obtained satisfaction in exercising their rights.

At the following link you will find more information on complaints to the Spanish Data Protection Agency:

https://sedeagpd.gob.es/sede-electronica-web/vistas/infoSede/tramitesCiudadano.jsf

5.- Commercial communications

ASCENTIA SOLUCIONES, S.L. may send commercial communications by any means, in full compliance with the personal data protection legislation in force.

For commercial communications sent by email and equivalent means, in accordance with Law 34/2002 of 11 July on Information Society Services and Electronic Commerce, the User’s consent will be duly obtained when the corresponding data is collected.

The User may withdraw at any time the consent given to receive commercial communications by simply notifying ASCENTIA SOLUCIONES, S.L. at our email address: contact@ascentiadev.com